Provides public transportation services including local and express buses, park and rides, neighborhood circulators, and light rail.

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Divisions of businesses or nonprofit agencies that are responsible for developing products or delivering designated services to the public. Departments of NGOs are generally led by a manager, supervisor, director or vice president.

Nongovernmental Agency Departments

Programs that provide parking facilities with connecting bus, rail, carpool or vanpool services that enable users to park their automobiles or bicycles in an outlying central location and utilize public transportation or take the carpool/vanpool to reach downtown areas, special events or other destinations.

Park and Ride Facilities

Programs that provide route information and other details needed for local or regional travel. Services may include driving or cycling directions; information about transportation options; help in choosing the mode of transportation that best fits a particular trip or schedule; and/or personalized assistance in planning a one-time trip or a new commute including transit routes for available bus, train, subway and ferry services, with time and connection details, and needed maps and schedules.

Travel Directions/Trip Planning

Organizations that provide fixed-route rapid rail services which transport people within the limits of a city, a metropolitan area, the county, or a multicounty region, or which move people from outlying areas into a city or metropolitan area.  Included are streetcar services, rail-connected trolley services, metro rail services, monorail services and elevated railway services.

Local Rail Services

Walk-in centers that are staffed by information service representatives who can answer inquirer questions about the routes, schedules and fares of a particular public transportation authority or private transit company.

Transit Customer Service Centers

Programs that install and maintain structures near bus stops that provide seating and protection from the weather for waiting passengers. The program may also be responsible for approving advertisements that are posted within the shelters.

Bus Stop Shelters

Organizations that provide fixed-route mass transit services that utilize buses to transport people within the limits of a city, a metropolitan area, a county or a multicounty region or to move people from outlying areas into a city or metropolitan area. With traditional fixed-route services, buses run along an established path at preset times picking up passengers at designated bus stops. Variations include express fixed-route services with fewer stops; deviated-fixed route services which allow vehicles to deviate from the fixed route to pick up passengers at other specific locations, e.g., places of employment or child care centers, while keeping to a timetable for scheduled stops; point-deviation services which allow vehicles to stop at scheduled stops per a timetable but pick up passengers with advanced reservations between scheduled stops; and arrangements in which vehicles have no fixed stops but allow riders to hail a vehicle which travels along a fixed route and request a drop-off anywhere along the route.