Provides case management services for seniors and adults with physical disabilities. Client services include home delivered meals, personal care, adult day respite, and housekeeping. Acts as advocates for clients regarding medical care and insurance, veteran's issues, dementia care, and funeral arrangements.

Gila Aging Services | Gila Aging Services

Programs that help people navigate through the maze of doctors' offices, clinics, hospitals, outpatient centers, insurance and payment systems, patient-support organizations and other components of the health care system with the objective of supporting timely delivery of quality care and ensuring that patients, survivors and families are satisfied with their encounters with the health care system. Personal health care advocates are trained health care workers, often nurses, or volunteers familiar with the health care system who work independently of any health care institution. They help patients identify specialists, coordinate appointments with providers to assure timely delivery of diagnostic and treatment services, provide "cheat sheets" of questions, and lay out the choices patients have in plain English. They may also ensure that appropriate medical records are available at scheduled appointments, accompany patients to medical appointments, arrange language translation or interpretation services, facilitate financial support and help with paperwork, negotiate insurance claims, arrange transportation and/or child/elder care, provide access to clinical trials and facilitate linkages to follow-up services.  Some programs contract with employers to serve as personal advocates for employees who are ill. Others work exclusively with individuals who have specific illnesses, e.g., cancer.

Personal Health Care Advocate Services

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Case/Care Management

Programs that offer the services of workers who go into people's homes and help with house cleaning chores.

Housekeeping Assistance

Programs that prepare and regularly deliver meals to older adults, people with disabilities and others who have difficulties shopping and/or preparing food for themselves or traveling to a site where a meal is being served.

Home Delivered Meals

Programs that provide a brief period of rest or relief for family members, guardians or others who are regular caregivers for dependent adults by offering temporary or intermittent care for the adult in their own home.