Provides anonymous and confidential hotline for transgender, non-binary people, and those struggling with gender identity. Calls are answered by adults who are trans-identified. Does not include nonconsensual active rescue. Also provides support for friends, partners, family members, and professionals supporting trans loved ones and community members. Offers assistance to complete paperwork for legal name changes and to update government identification; may have financial assistance (microgrants) to pay for filing the documents.

Trans Lifeline | Trans Lifeline

Hotlines, talklines, warmlines and other similar programs that are actively seeking individuals with the requisite skills and experience who are willing to work on a voluntary basis without remuneration talking to people who are troubled and need an empathetic listener. If a peer assistance line, the program may be seeking youth, older adults or people having personal experience with substance abuse, gang affiliation or other specific problems.

Helpline Volunteer Opportunities

Divisions of businesses or nonprofit agencies that are responsible for developing products or delivering designated services to the public. Departments of NGOs are generally led by a manager, supervisor, director or vice president.

Nongovernmental Agency Departments

Programs that help people obtain, complete and/or file official forms, certificates, documents, applications or other paperwork that is required to apply for benefits or services, initiate or respond to legal action or to officially handle or document the occurrence of a transaction; that help people acquire copies of official documents on file elsewhere; or that review legal documentation an individual has received to help explain its meaning.

Certificates/Forms Assistance

Programs that provide immediate assistance for individuals who identify as lesbian, gay, bisexual, transgender, queer,  
two-spirit or as part of other communities such as those in the process of coming out or questioning their sexual orientation or gender identity, and/or their friends and families. Included may be short-term emotional support, resources and community referrals. The service is generally free and confidential and may offer peer support. Helpline staff are generally available via telephone, email, chat and/or text.

LGBTQ2+ Helplines

Programs that provide assistance for individuals who may identify as trans, nonbinary or nonconforming who need to change their name and/or gender marker on a passport, driver license, state ID, court order, immigration papers, tribal ID card, or other documents. Some programs are also able to cover related expenses.

Name/Gender Identity Modification Assistance

Programs that provide financial assistance to help people pay fees associated with obtaining an identification card or replacing an identification card that has been lost or stolen in situations where they cannot otherwise afford one.

Identification Card Fee Payment Assistance

Provides legal assistance with family law matters including custody, child support, divorce, domestic violence, guardianships, name changes, and paternity issues.

Community Legal Services Family Lawyers Assistance Project | Community Legal Services Family Lawyers Assistance Project

Programs that provide assistance which helps to ensure that parents fulfill their mutual obligation to financially support and provide health care for their children. Included are services for people who want to locate an absent parent; establish paternity; establish a child support order; request that the non-custodial parent provide health insurance for a child in conjunction with a child support order; change the amount of a child support award; dispute a child support award; or enforce payment of child support monies in cases where the supporting parent is delinquent in paying or refuses to pay or make health insurance arrangements altogether. Child support is money paid by one parent to another for the maintenance, including the education, of their children following the dissolution of their marriage or other relationship. Non-custodial parents enrolled in an insurance plan at work may be required to include the child under this coverage while those not covered by any insurance plan may be required to obtain medical coverage, if available at a reasonable cost. Child support assistance/enforcement may be provided by private attorneys, legal clinics, family law facilitators' offices or child support enforcement programs which are available in all states, often as a component of the district attorney's office.

Child Support Assistance/Enforcement

Programs that provide assistance for people who want to obtain custody of their children as a part of a divorce or separation action, who want to appeal all or a portion of the terms of a previous child custody decision, or in the case of a noncustodial parent, who want to establish or appeal the terms of a visitation award or a court-ordered visitation schedule. Included are programs that provide child custody/visitation assistance for people who are not legally married but have children together.

Child Custody/Visitation Assistance

Programs that provide information and guidance and/or representation in court proceedings for individuals who have been abused in an intimate relationship and/or for people who are facing a summary conviction offence or criminal charge for perpetrating abuse. Included are domestic violence law clinics and other legal assistance programs that represent victims of domestic abuse at restraining order hearings or in other civil or criminal actions involving charges against an abuser. Most also represent the person's interests in complexities that arise as part of the legal process such as restitution, payment of debts or child support, custody and visitation and property control. Some programs may also represent victims of domestic abuse who have been charged with a crime and/or handle cases involving accusations of child abuse filed by one parent against the other, abuse of an elderly person by an adult child or abuse of an adult child by a parent.

Domestic/Family Violence Legal Services

Programs that provide assistance for women who want to initiate litigation to prove that a particular individual is the father of a given child and to enforce support obligations, or for men who want to establish that they are not the father of a particular child.

Paternity Suits

Programs that provide assistance for people who want to submit an application to legally change their name, gender marker or other personal identification characteristics on relevant legal and government-issued documents.

Name/Personal Information Modification Assistance

Programs that provide assistance for people who are initiating or responding to a suit for an annulment of their marriage, which establishes that a marital status never existed; a legal separation, which suspends the marriage so far as concerns the cohabitation of the two parties; or a divorce, which totally dissolves the marriage relationship. These programs may also discuss and represent the individual's interests regarding distribution of property assets and parenting issues regarding any children.

Divorce Assistance

Programs that provide a variety of supportive services for victims of crimes and their families which may include general emotional support, crisis counseling, information about police investigative procedures, liaison to police personnel, assistance in completing and filing applications for reimbursement of crime-related expenses or losses, information about the mechanics of court proceedings, advice concerning court appearances, court accompaniment services, assistance in preparing victim impact statements and referrals for other needed services such as medical treatment, shelter away from home, transportation, child care, financial assistance and protective services.