Provides information and referrals and Medicare counseling to seniors in northern Arizona. Also provides intake and case management for seniors and adults with disabilities so they can remain in their own homes. Includes assessment of needs, development of an individualized care plan, and coordination of in-home support services. Offers ombudsman advocacy to those in long-term facilities.

Ombudsmen identify, investigate, and resolve complaints made by or on behalf of residents in long term care facilities, including adult foster care, assisted living, and skilled nursing facilities. Also serve as advocates for residents in long term care facilities regarding resident rights, quality of care, quality of life, and access to service.

Visits residents at skilled nursing and assisted living facilities to talk with them about any concerns and to advocate for their rights and quality care. Attempts to resolve any complaints.

Provides information and referrals and Medicare counseling to seniors in northern Arizona. Also provides intake and case management for seniors and adults with disabilities so they can remain in their own homes. Includes assessment of needs, development of an individualized care plan, and coordination of in-home support services. Offers ombudsman advocacy to those in long-term facilities.

Visits residents at skilled nursing and assisted living facilities to talk with them about any concerns and to advocate for their rights and quality care. Attempts to resolve any complaints.

Provides information and referrals and Medicare counseling to seniors in northern Arizona. Also provides intake and case management for seniors and adults with disabilities so they can remain in their own homes. Includes assessment of needs, development of an individualized care plan, and coordination of in-home support services. Offers ombudsman advocacy to those in long-term facilities.

Provides services for seniors and people with disabilities. Services include family caregiver support and respite, long term care ombudsman, assistance with Medicare, AHCCCS, and other health insurance programs, volunteer recruitment and placement, and mileage reimbursement for senior passengers who must rely on others for transportation. *** Due to a change in funding, new client services are subject to wait lists. ***

Visits residents at skilled nursing and assisted living facilities to talk with them about any concerns and to advocate for their rights and quality care. Attempts to resolve any complaints.

Provides services for seniors and people with disabilities. Services include family caregiver support and respite, long term care ombudsman, assistance with Medicare, AHCCCS, and other health insurance programs, volunteer recruitment and placement, and mileage reimbursement for senior passengers who must rely on others for transportation. *** Due to a change in funding, new client services in Mohave and Yuma counties are subject to wait lists. ***

Provides information and referrals and Medicare counseling to seniors in northern Arizona. Also provides intake and case management for seniors and adults with disabilities so they can remain in their own homes. Includes assessment of needs, development of an individualized care plan, and coordination of in-home support services. Offers ombudsman advocacy to those in long-term facilities.

Licenses and monitors long-term care facilities including nursing homes. Investigates complaints about them.