Provides mail delivery service locally, nationally, and internationally. Information on locations, hours, services, and answers to frequently asked questions are available by phone and online. Also investigates postal fraud and mail theft. Offers free notification service of mail which is scheduled to arrive soon through the Informed Delivery Daily program. Those who sign up receive emails that allow them to digitally preview letters and packages.

United States Postal Service | United States Postal Service

Local offices that are responsible for the collection, processing and delivery of letters, parcels, mailgrams and other material handled by the postal service as well as retail sales of postage stamps, mailing materials and other mail related items. Most post offices also have locked post boxes that customers can rent for delivery of their mail rather than relying on general mail delivery, a service that is provided at no cost.

Post Offices

Programs that accept and, where possible, attempt to resolve complaints regarding unordered merchandise; unsolicited or harmful mail; pornographic materials received through the mail; mail tampering, loss, damage or theft; late or delayed mail deliveries; unethical or improper conduct of personnel; or other illegal or inappropriate business practices of post offices or private mail carriers.

Postal Service Complaints

Programs that provide a hotline, website or other mechanisms that consumers can use to report the activities of telephone and Internet scammers and other con artists who attempt to persuade older adults, individuals who live alone, disaster victims and other vulnerable people to part with their savings. Common scams include fraudulent prize offers, "free" travel packages that have hidden costs or which never materialize, "get rich quick" investments that turn out to be worthless, tax debt/refund scams, phony charities with names that are similar to well-known organizations and schemes involving promises to recover an individual's money following their victimization by another scam. Reports may be filed by consumer fraud victims or by people who have information about individuals they know to be perpetrating these types of scams.

Consumer Fraud Reporting

The principal executive divisions of the federal government of the United States, headed by a secretary who is a member of the President's cabinet, the agencies within them and the independent establishments and corporations that fall outside the cabinet structure.