Licenses and monitors various facilities statewide. Includes assisted living homes and centers, adult foster care homes, adult day health care facilities, and behavioral health facilities. Investigates complaints about them.

ADHS Bureau of Residential Facilities Licensing | ADHS Bureau of Residential Facilities Licensing

Programs that establish and enforce health, safety and program standards for health care and mental health facilities, review applications for licenses, issue or deny licenses, inspect facilities for compliance with requirements and revoke licenses or bring disciplinary action for noncompliance. Included are programs that provide licensing for general acute care hospitals, acute psychiatric hospitals, skilled nursing facilities, intermediate care facilities, home health agencies, personal care agencies, hospice facilities, employer/employee clinics, rehabilitation clinics, community clinics, surgical clinics, and chronic dialysis clinics.

Health Facility Licensing

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence of staff, cleanliness and safety of facilities, treatment of patients, quality of care, excessive fees, unethical, improper or unprofessional conduct of personnel or other inappropriate business practices of inpatient or residential facilities for people who have substantive mental, emotional or social problems.

Mental Health Facility Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding individuals and organizations that provide adult day care or adult day health care services.  Included are complaints concerning licensing, cleanliness and safety of the homes or facilities, treatment of program participants, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of adult day program providers.

Adult Day Program Complaints

Programs that establish and enforce health, safety and program standards for adult day program facilities including adult day program centers and family day program homes, review applications for licenses, issue or deny licenses, inspect facilities for compliance with requirements and revoke licenses or bring disciplinary action for noncompliance.

Adult Day Program Licensing

Programs, usually offered by licensing authorities, that accept and, where possible, attempt to resolve complaints regarding the licensing, cleanliness and safety of facilities, treatment of residents, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of group residences for adults with disabilities, assisted living facilities, and senior residential care homes.

Adult Residential Facility Complaints

Programs that establish and enforce health, safety and program standards for group residences for older adults and adults with disabilities including adult foster homes, group homes, adult residential care homes, assisted living facilities, continuing care retirement communities, semi-independent living residences for adults with disabilities and other similar facilities where licensing requirements apply; review applications for licenses; issue or deny licenses; inspect facilities for compliance with requirements; and revoke licenses or bring disciplinary action for noncompliance.