Regulates and investigates complaints about state-chartered banks, state-chartered credit unions, advance fee loan brokers, appraisers, collection agencies, commercial mortgage brokers and bankers, consumer lenders, debt management companies, escrow agents, loan originators, money transmitters, mortgage brokers and bankers, motor vehicle dealers, premium finance companies, pre-need funeral trusts, sales finance companies, secondary sales finance companies, trust companies, trust divisions, and savings and loan associations. Provides information about financial institutions to consumers.