Provides information about and referrals to health and human services throughout Arizona by phone and website.

211 Arizona - Housing Crisis Hotline (INTERNAL REFERRAL) | 211 Arizona - Housing Crisis Hotline (INTERNAL REFERRAL)

Programs that coordinate requests for emergency shelter by screening homeless individuals who apply using criteria established by the shelters, maintaining lists of individuals who have been aided, and checking new applicants against the lists before referring them to a resource that can meet their needs. Emergency shelter clearinghouses help to avoid duplication of service and maximize the availability of shelter resources while relieving the agencies of the task of handling requests directly. Also included are programs that refer people needing shelter to an appropriate resource, but which are not the sole source for this information.

Emergency Shelter Clearinghouses

Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. General crisis intervention hotlines are available to anyone who is experiencing a crisis rather than focusing on people with particular types of problems such as domestic violence, mental health or child abuse. Hotline staff are often trained volunteers who are available via telephone, email, chat and/or text.

General Crisis Intervention Hotlines

Programs that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community.